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corp controls over who receives declined payment notifications

I have staff receiving confidential declined parent payment notifications that have no business receiving this information. I also have NO control to change this. This puts our operation at risk for adversely sharing confidential client information.
Guest 21 days ago in Desktop User Suggestions 0

Have a future payment by Month for Parents to See

A parent was trying to pay ahead, and they are not checking for their bill. They miscalculated their payment and received a late payment on the last week of the month. They would like to be able to see an anticipated monthly payment.
Guest 22 days ago in Desktop User Suggestions 0

When parents enter a new payment method.

With the new manage payment screen a field needs to be added to show the date the new payment method was added. Also when they add an updated payment method the previous ones should fall off. This new screen has actually made more work for us.
Guest 22 days ago in Desktop User Suggestions 0

Multiple replies for a question

It would be very helpful for us to have a way to mark multiple for one question when doing staff data entry. We had to manually enter data for quite a few families, but we noticed we can only click on one entry per question. In particular, we have...
Guest 23 days ago in Desktop User Suggestions 0

Failed Ledger Payments

TuiitionExpress/MPC used to alert us to failed payments that cleared a parents' account but did not post to the ledger. Either through the portal online, or via email, or even through TE reporting (where you could see a BOLDED item). Please bring ...
Guest 23 days ago in Desktop User Suggestions 0

Billing

Please check out Brightwheel's billing on Youtube. The billing is great!
Guest 24 days ago in Desktop User Suggestions 0

copy and paste

We should be able to copy from another area and paste into the procare app.
Guest 24 days ago in Desktop User Suggestions 0

Add the Deposit Report # to the POS Expected Deposit Dates report & to the Bank Account Activity report.

We need ro reconcile transactions hitting our bank account agains Procare/TE Deposit Reports. When a trabsaction hitting our bank account is the result of adding/subtracting multiple Deposit Reports, then we have a very hard time to reconcile. Hav...
Guest about 2 months ago in Desktop User Suggestions 0

Display timecards and/or current room in Check in for parents whose child has transferred rooms

This would benefit parents whose children have transferred rooms during the day by allowing them to know right away which room to find their child in.
Jason Campbell about 2 months ago in Desktop User Suggestions 0

Have more operators for your help line and communicate procare problems

On hold for 4 + hours today then disconnected, called back several hours later listed aas 3182 in the Que. disconnected after 20 minutes
Guest 28 days ago in Desktop User Suggestions 0