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Online Ideas Workspace

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Incorrect image showing on Subsidy Ledger screen

When navigating to the Subsidy section and clicking into a newly created subsidy ledger, the image does not align with the content. It shows an image of attendance, as seen in the added file.
Kami Lee 24 days ago in Online Ideas Workspace / OL - Subsidy 0

Allow Specific Days to be selected for Invoices and Recurring Plans

Centers need to be able to select specific dates for generation and due dates for invoices and recurring plans. Currently, the 1st-10th can be selected, then the 15th, then the 10th to the last - the last day of the month.
Zachary Keith 4 months ago in Online Ideas Workspace / OL - Billing & Accounting 1

Allow Partial Refunds (TE) in Procare Online

Christina Dorando (BAM 24254560), a former Sandbox user, would like the ability to issue partial refunds, particularly for Tuition Express payments—a feature previously available in Sandbox.
Emily Stafford about 1 month ago in Online Ideas Workspace / OL - Billing & Accounting 0

Revert Custom Field Listing

Client has chatted in regards to the order of their custom fields has changed, and would like to change it back. Up until yesterday, custom fields would show as Oldest to Newest, the newest being the last to be listed. This morning, they are now s...
Lauryn Swaney 4 months ago in Online Ideas Workspace / OL - School Settings 0

Audit or Logging for Billing in Online

We are frequently asked by customers who made changes to Billing (for example, a recurring plan stopped or changed) and it would be very helpful to both Support and our customers if changes to Recurring Plans, Invoice Cancellations, or Payment Ref...
Shannon Nowak 28 days ago in Online Ideas Workspace / OL - Billing & Accounting 0

Allowing international emails

Customer BAM 69358262 emailed in regarding several of her families having international emails (customer included 240366442@qq.com as an example). I confirmed with a supervisor that this isn't going to be allowed in OL as it currently doesn't reco...
Red Lake 3 months ago in Online Ideas Workspace / OL - Parent Messaging 0

Delta Sync enhancement

Please enable all relationships to sync over from the Procare Desktop to the Procare Online when running a Delta Sync. Currently, customers have to call in to get these relationships to sync as they usually require a full sync to sync over
Gregory Wilson 4 months ago in Online Ideas Workspace / OL - Student Data 0

List staff as lastname-firstname

A customer was looking for a way to list her staff by last name rather than first, much like she can with her students. This is not an option at this time but would help the Engage platforms feel more seamless as staff default to being listed by l...
Red Lake about 1 month ago in Online Ideas Workspace / OL - Staff Data 0

Message Reactions

Allow the ability for parents and staff to react to messages in the app
Colin Von Seggern 2 months ago in Online Ideas Workspace / OL - Parent Messaging 0

Parent Menu View In App

A customer found that it would be great if parents could view the school's meal menu directly from the app instead of requiring the center to send it to the parents.
Colin Von Seggern 2 months ago in Online Ideas Workspace / OL - Meal Plans 0