Procare Solutions Internal Ideas Portal
ADD A NEW IDEA

Online Ideas Workspace

Showing 101

Allow Partial Refunds (TE) in Procare Online

Christina Dorando (BAM 24254560), a former Sandbox user, would like the ability to issue partial refunds, particularly for Tuition Express payments—a feature previously available in Sandbox.
Emily Stafford about 1 month ago in Online Ideas Workspace / OL - Billing & Accounting 0

Allow Specific Days to be selected for Invoices and Recurring Plans

Centers need to be able to select specific dates for generation and due dates for invoices and recurring plans. Currently, the 1st-10th can be selected, then the 15th, then the 10th to the last - the last day of the month.
Zachary Keith 4 months ago in Online Ideas Workspace / OL - Billing & Accounting 1

Revert Custom Field Listing

Client has chatted in regards to the order of their custom fields has changed, and would like to change it back. Up until yesterday, custom fields would show as Oldest to Newest, the newest being the last to be listed. This morning, they are now s...
Lauryn Swaney 4 months ago in Online Ideas Workspace / OL - School Settings 0

Audit or Logging for Billing in Online

We are frequently asked by customers who made changes to Billing (for example, a recurring plan stopped or changed) and it would be very helpful to both Support and our customers if changes to Recurring Plans, Invoice Cancellations, or Payment Ref...
Shannon Nowak 26 days ago in Online Ideas Workspace / OL - Billing & Accounting 0

Enhancement to 15-minute Ratio report

Customer would like the 15-minute interval ratio report to also have student count, teacher name, and teacher SISO times. This would be incredibly beneficial for their reporting needs for licensing.
Jesse Hartman 16 days ago in Online Ideas Workspace / OL - Reports 0

Optional Messaging when Newsletters are sent

Customer would like to see an option when sending newsletters that would also send an SMS or in-app message to the recipients to remind them to check their email for the newsletter.
Jesse Hartman 16 days ago in Online Ideas Workspace / OL - Newsletters 0

Offline payment log - choose date

Ability to choose the date that is logged when entering a cash or check payment manually. Currently, it only logs the dare that you enter it manually, but customers would like to be able to indicate when they received the payment.
Rachel Haver 16 days ago in Online Ideas Workspace / Tuition Express/Payments 0

Allowing international emails

Customer BAM 69358262 emailed in regarding several of her families having international emails (customer included 240366442@qq.com as an example). I confirmed with a supervisor that this isn't going to be allowed in OL as it currently doesn't reco...
Red Lake 3 months ago in Online Ideas Workspace / OL - Parent Messaging 0

List staff as lastname-firstname

A customer was looking for a way to list her staff by last name rather than first, much like she can with her students. This is not an option at this time but would help the Engage platforms feel more seamless as staff default to being listed by l...
Red Lake about 1 month ago in Online Ideas Workspace / OL - Staff Data 0

Delta Sync enhancement

Please enable all relationships to sync over from the Procare Desktop to the Procare Online when running a Delta Sync. Currently, customers have to call in to get these relationships to sync as they usually require a full sync to sync over
Gregory Wilson 4 months ago in Online Ideas Workspace / OL - Student Data 0