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Online Ideas Workspace

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Document Folder

A customer found that it would be great if there was a way to organize documents in the "Documents" tab of the student profile. Examples included a tag functionality or a folder option.
Colin Von Seggern 3 months ago in Online Ideas Workspace / OL - Documents 0

Staff Scheduling - shift presets

Client would like to be able to create "shift names" and then be able to find those again as presets or templates. If Procare does not recall the shift names, then when other admin enter shifts and do not use the same naming conventions, things co...
Kami Lee 3 months ago in Online Ideas Workspace / OL - Staff Management 1

Email Address Updates

Currently, if a parent or staff updates their email address and was already signed up, they need to reach out to Support to update the user record in QueenBee. It would reduce support volume and be a better user experience if updates to the Carer ...
Shannon Nowak about 2 months ago in Online Ideas Workspace / OL - Student Data 0

Allowing international emails

Customer BAM 69358262 emailed in regarding several of her families having international emails (customer included 240366442@qq.com as an example). I confirmed with a supervisor that this isn't going to be allowed in OL as it currently doesn't reco...
Red Lake 4 months ago in Online Ideas Workspace / OL - Parent Messaging 0

Delta Sync enhancement

Please enable all relationships to sync over from the Procare Desktop to the Procare Online when running a Delta Sync. Currently, customers have to call in to get these relationships to sync as they usually require a full sync to sync over
Gregory Wilson 5 months ago in Online Ideas Workspace / OL - Student Data 0

Transportation Contacts

I spoke with a center who is trying to comply with their state in regards to transportation drivers and a way to track that. Ideally, they are looking for a place on top of carpools to list any van or bus drivers to track when the kiddos are getti...
Taylor Swaney 20 days ago in Online Ideas Workspace / OL - Student Data 0

Allow Partial Refunds (TE) in Procare Online

Christina Dorando (BAM 24254560), a former Sandbox user, would like the ability to issue partial refunds, particularly for Tuition Express payments—a feature previously available in Sandbox.
Emily Stafford 2 months ago in Online Ideas Workspace / OL - Billing & Accounting 0

Permission groups for staff

centers would like the ability to create user groups for OL/FE so they don't have to manually change individual staff member permissions
Courtney Iversen 6 months ago in Online Ideas Workspace / OL - Permissions 1

Notification for when a parent uploads a document

Some schools ask families to upload documents throughout the year (i.e. for immunization records). It would be helpful to provide a notification for these.
Kelly Kohlhagen about 2 months ago in Online Ideas Workspace / OL - Documents 0

Message Reactions

Allow the ability for parents and staff to react to messages in the app
Colin Von Seggern 3 months ago in Online Ideas Workspace / OL - Parent Messaging 0