Procare Solutions Internal Ideas Portal
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Desktop User Suggestions

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Add date range to User defined reports

Need tracking information for specific date ranges. Otherwise pulls all past and present participants.
Guest 2 months ago in Desktop User Suggestions 0

We should not have to click on the funnel icon to see the children we actively transferred into another classroom

when we transfer students, other educators in management should be alerted and when the name to face counts are conducted, educators in management should receive a notification as well.
Guest 2 months ago in Desktop User Suggestions 0

Sync the staff timecards through the app and desktop just like you do with the students.

This is beneficial for the staff to check in/out through the app, which is much simpler and more successful than checking in/out through the desktop. Admin uses the desktop to enter any other situations (Sick, Holiday, PTO, etc.) but it doesn't sh...
Guest 4 months ago in Desktop User Suggestions 0

We need a waitlist function

It's silly that it isn't already available.
Guest 2 months ago in Desktop User Suggestions 0

Monthly columns on financial reports

Hello, I am a financial professional who recently joined Ardent in the CFO role. I have a suggestion that I believe would be helpful for many many of your clients looking to produce financial reports from your system. I really like the layout of t...
Guest 2 months ago in Desktop User Suggestions 0

Adding refund option to drop down list to correct YTD totals so families tax receipts are correct!

Your system only allows full refunds of ACH transfers. We only accept cash or check payments as we had problems with Tuition Express adjusting payments due to NSF and our account records. So we had to cancel that feature! Often there are individua...
Guest 2 months ago in Desktop User Suggestions 0

Scheduled Restricted Access on Door System

I believe that it would be beneficial to be able to set parameters on when parents are able to enter the building using their fingerprint. Parents are able to enter the building whenever they please. We are trying to up our security measures, but ...
Guest 2 months ago in Desktop User Suggestions 0

Tracking of Billing Box activities

It will be beneficial to know who and when changes were made in the billing box
Guest 2 months ago in Desktop User Suggestions 0

Notification for declined payments

Currently, if a payment processed through Tuition Express is declined, the only way to find out is by opening the tuition express tab. If tuition express is not re-opened, the center gets no notification of declined payments. This has been an issu...
Guest 2 months ago in Desktop User Suggestions 0

Reports/statements parents can access themselves through Myprocare.com portal

We currently use the desktop version of procare for our center locations. Families are able to access their accounts through myprocare.com. When using this portal they are able to access to account reports "Customer Statement" and "Customer Charge...
Guest 2 months ago in Desktop User Suggestions 0