Procare Solutions Internal Ideas Portal
Link to support article showing DT license: https://www.procaresupport.com/procare-desktop/docs/license-configuration?highlight=license
If a customer has multiple licenses on the same IKN, and they vary (ex. 2 fulls and 1 mini) we are unable to see which schools are using which, and if the customer has applied all modules. Support has to prosupp in to see this information.
| Summary of Request/Idea | Have a report that shows Desktop License screen, and what modules are applied |
| Department of Request | Account Management |
| Priority of Request | 2 - Lower Priority |
Hi Anastasia, thank you for the request! What is 'prosupp'? Also, we will be working on a report that analyzes an accounts SF assets and NS sales orders, Line Items, and invoices (child and parent level). Will this solve the problem of seeing which schools have which license?