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Procare Solutions Internal Ideas Portal
Workspace SCW
Created by Kevin Vergel-De-Dios
Created on Dec 15, 2025

Cadence - Ability to Change Convenience Fee Label To Technology Fee and Have That Change Reflected On Payment Screens As Well As SCW Web App and Parent Portal Ledgers

We need the ability to be able to change the Convenience Fee valid value label (already can be done) to Technology Fee AND to have that change reflected on payment screens and ledgers and wherever else the label populates. Currently when changing the name of that valid value, the label 'Convenience Fee' still shows on payment screens and ledgers.

Product Area Center Management
Are customers at risk of leaving Procare without this item? No
Are customers going to competitors for this item? No
How does this impact the customer's business?

There are certain rules around Convenience Fees in certain states and being able to change the label and call it a Technology Fee is a way around it.

Requesting Customer Cadence
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