Procare Solutions Internal Ideas Portal
The current A/R Aging Report report format does not include family ID which it makes it difficult to differentiate between families with same last name (Smith, Jones etc.)
| Product Area | Center Management |
| Are customers at risk of leaving Procare without this item? | No |
| Are customers going to competitors for this item? | No |
|
How does this impact the customer's business?
The customer believed the ageing data was incorrect because they were getting different families named both Thomas mixed up. Adding the Family ID to the report will prevent confusion and wasted time contacting support for a non-issue. |
|
| Requesting Customer | Cadence 92122249 |
