Request for EFT reports

I actually requested this custom report (I have email documentation) to Wade over a year ago. The issue is that you dont offer ACH in Canada which means we have to go through our bank to process ACH (EFTs) . This means we have to keep track of who is on EFT, look up their balance in Daycareworks, manually enter/update the template in the bank, send the template to the bank for processing and then once processed manually enter each payment into Daycare Works. Between our various companies, we have well over 1000 clients each month and this is crazy. All we need is a custom report for the bank we use (ATB). You gave us one for BMO although it still doesn't help on the payments side because you never gave a way to upload the payments they make so we are still doing that manually. Put it this way, we are actively looking for a daycare software that will be truly automated with EFTs for Canada, that also has the other features we like. When we test out one and find it, we will be switching all our locations over if we do not have this solved with DaycareWorks by then. We are a very frustrated client. Note I have all the documentation ready so you know exactly what ATB requires for the report we need from Daycare Works that we will upload to ATB. The other feature of course, is to get ACH fro Canada and then this would be solved!