On the Contactless check in/out using the Insite Connect APP could it be possible to see the PIN number of the person checking in or out a child? Currently you see the username on the account. If a contact or the second guardian check in or out we only see the primary guardians username as the person checking in or out.

• ADMIN RESPONSE

  Sep 23, 2020

  Thank you for the idea submission! I believe parents and contacts may be using the app incorrectly. The InSite Connect app which is downloaded on a parents phone is basically the family portal in a mobile app. In order to login to the Connect app, each parent should have their own username and password. When the check in is made it will be recorded with the logged in username of the parent. Guardian 1 and 2 should both have their own logins. Contacts cannot currently log into the connect app. If a contact must check in a child they can do so with their pin on InSite Select or an admin can check in the children for them via InSite Provider. If you need more information on the Connect app please contact our support team and we will be glad to explain how things should work. Thank you!

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