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Procare Solutions Internal Ideas Portal
Workspace SCW
Created by Guest
Created on Dec 20, 2019

Split family-When a child is added to a program for a day in the Parent Managed Calendar by on site staff or Customer Service, have a pop up that asks or reminds us to assign the payment to a parent.

**Not sure the Area of Request is set for the right spot but this would be for when we are working on our computer in DCW. 

When we do not know that a family is split and we add a day in the Parent Managed calendar, we have to go into the Financial Tab, click on the little price tag icon for the Drop In that we just added and actually assign this to a parent or both if it is a percentage that they each pay.  A lot of the times, we have no clue what accounts are split and the payment will not actually bill to anyone or show up as they owe this until assigned.  We have had hundreds of dollars unassigned dates on a single account!  I know we still have some that are just hanging out there unassigned.  

As we grow and additional staff in the field start adding kids on site through DCW,  Parent Managed calendar, we could be losing more because there is no way of telling Split accounts.  If we could have a warning or pop up for staff letting them know it is a split account and the billing must be assigned to a parent.

Center Name Innovation Learning
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