The client is currently troubleshooting an email issue where admins are not receiving emails when parents reply back to an SCW sent email. We determined that these notifications are not going through to admins because they are getting flagged by Barracuda. While troubleshooting, Kathy asked if we could remove the word unsubscribe. The Cadence team currently has a ticket open with the Barracuda team to move forward with their investigation.
Center Name | Cadence |