Procare Solutions Internal Ideas Portal
Despite being able to set classroom maximums, Procare will allow you to schedule as many children in that classroom with no warning that you're above the maximum in real time. For centers that allow their parents to have flexible schedules (drop in programs, hospital child care centers, etc) this means that the center has to pull a schedule report regularly to make sure they're staying within ratio and under the classroom maximum. This especially impacts centers that would otherwise LOVE to utilize myprocare for parent-initiated scheduling.
| Product Area | Center Management |
| Are customers at risk of leaving Procare without this item? | Yes |
| Are customers going to competitors for this item? | No |
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How does this impact the customer's business?
less manual data entry for centers leads to quicker payment collection for schedule-based formula billing centers increase myprocare CC payments since parents need to log into myprocare anyway |
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| Requesting Customer | 710-004-1930 |
Example of a customer who wants to cap her scheduling on MyPc: Whitney Mitchell BAM 71000419
example of a customer who wants to cap her scheduling on MyPc: Valley Montessori Academy, Daniela Parra, BAM 13692581
IKN 212-243-4432
Customer would benefit from having classroom cap alert.
This would be tricky to implement. A concern would be what would be considered an 'Opening' for someone to schedule? There could be multiple overlapping schedule templates and some schools may have custom partial templates so a new schedule could be entered where the only time the classroom is over capacity may be one hour on one day, or even 30 minutes. Different start and end dates could also cause confusion as well.
We also would want to consider how MPC would be implemented, if a parent gets a 'Classroom Full' alert do they see what the conflict is or not? If they attempt can they notify the center they are trying? Maybe a wait list?
If we do have a significant ask for a feature like this I think we'd need to have some discussions on what the customers expect to see, and get some different viewpoints since many people use schedules differently.