Procare Solutions Internal Ideas Portal
Center wanted to know if there was a way to sort the My ProCare Review and Import list (ascending/descending age, for example) and expressed frustration with the fact that ages show in months and not years. They, like many others, use My ProCare as a waitlist, and wish to have features that accommodate that use case. If they had the ability to export the data into a spreadsheet, they could edit and organize the data however they needed.
| Product Area | Center Management |
| Are customers at risk of leaving Procare without this item? | Yes |
| Are customers going to competitors for this item? | No |
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How does this impact the customer's business?
Many customers have expressed that they use MyProcare as a waitlist; this one in particular considers it a crucial feature. This center has expressed that the recent update to MyProcare has hindered the productivity of her business. They use the software for very little at this point. They used to be able to export this data, and now they are unable to. They have decreased the number of employees that work with Procare directly, and limited it to a few users. |
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| Requesting Customer | FVTC Parent/Child Center; 57639407 |
