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Procare Solutions Internal Ideas Portal
Status Shipped
Workspace Procare Desktop
Categories Enterprise Support
Created by Jesse Hartman
Created on Nov 16, 2023

Option to make void reason/comments required

Would like to see a configuration option that administrators can set that would force users to provide a void reason or comment when voiding an entry in the ledger or a batch of entries through automated contract / formula billing.

Product Area Center Management
Are customers at risk of leaving Procare without this item? No
Are customers going to competitors for this item? No
How does this impact the customer's business?

Without being able to require void comments, administrators have to track down the user who performed the void to understand why that action was performed. If the void did not happen recently, that information might be lost.

Requesting Customer Endeavor Schools - 95003907
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