Procare Solutions Internal Ideas Portal
Customer has requested an ability to 'recover' families who are accidentally deleted from the myprocare import screen (either new families or for reregistration).
Currently user error forces customers to have parents fill out a new family sign up intake form or reregistration, which can in some cases be a very lengthy process which aggravates parents and frustrates administrators
| Product Area | Center Management |
| Are customers at risk of leaving Procare without this item? | No |
| Are customers going to competitors for this item? | No |
| Dev Effort Sizing | 0 |
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How does this impact the customer's business?
When a user mistakenly deletes a submission from myprocare there is no recourse but to resubmit the data. This results in time lost by administrators who have to reach out to families to explain and request for a resubmit, which is often very time consuming for the families to do, and adds strain to the relationship that the school has with the family. |
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| Requesting Customer | The Preparatory School-Dripping Springs - 35665535 |
