Procare Solutions Internal Ideas Portal
Customer reported that they often deal with families with non-Western names and it is difficult and awkward for the administrators to determine the gender of payers and communicate with payers appropriately. Customer would like to request the payer gender field can be set as a requirement.
| Product Area | Center Management |
| Are customers at risk of leaving Procare without this item? | No |
| Are customers going to competitors for this item? | No |
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How does this impact the customer's business?
Customers often cannot determine the proper and respectful way of addressing a payer due to gender information not being captured through myprocare. |
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| Requesting Customer | The Preparatory School-Dripping Springs - 35665535 |
