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Procare Solutions Internal Ideas Portal
Status Future consideration
Workspace Procare Desktop
Categories Internal Facing
Created by Justin Cook
Created on Apr 23, 2024

Allow MyProcare users to resume an incomplete Re-Registration session

Retain the data from a Re-Registration session if the user either voluntarily leaves the session or is disconnect. When they return to Re-Registration they can resume the session where they left off.

Product Area Center Management
Are customers at risk of leaving Procare without this item? Yes
Are customers going to competitors for this item? Yes - Other
How does this impact the customer's business?

Parents are getting to the final summary page and getting disconnected, and the submission is partially submitted with errors or no payment. Frustrating and confusing for parents and center staff.

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