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Procare Solutions Internal Ideas Portal
Status Shipped
Workspace Procare Desktop
Categories Enterprise Support
Created by Jesse Hartman
Created on Apr 23, 2024

Myprocare: Match card type accepted for payment

The myprocare payment page currently shows a graphic of different card types accepted - VS, MC, DS, AMEX. This does not correspond with the center's actual payment configuration and causes confusion to parents who may want to use a payment type that the center does not accept.

Removing this sign would be a helpful first step, but eventually it would be great to display only the card types the center currently accepts.

Product Area Payments
Are customers at risk of leaving Procare without this item? No
Are customers going to competitors for this item? No
How does this impact the customer's business?

Parents navigate to the payment page and think that they can use card types that the center may not allow.

Requesting Customer Kids R Kids of Flower Mound - 39085489
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  • Admin
    Zack Marty
    Reply
    |
    Nov 11, 2024

    Jesse, this will be going out November 20th.