The myprocare payment page currently shows a graphic of different card types accepted - VS, MC, DS, AMEX. This does not correspond with the center's actual payment configuration and causes confusion to parents who may want to use a payment type that the center does not accept.
Removing this sign would be a helpful first step, but eventually it would be great to display only the card types the center currently accepts.
Product Area | Payments |
Are customers at risk of leaving Procare without this item? | No |
Are customers going to competitors for this item? | No |
How does this impact the customer's business?
Parents navigate to the payment page and think that they can use card types that the center may not allow. |
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Requesting Customer | Kids R Kids of Flower Mound - 39085489 |
Jesse, this will be going out November 20th.