Procare Solutions Internal Ideas Portal
Customer is asking if it is possible to customize their Recurring Payments Authorization email/text/form to include their organization name instead of the school name in Desktop that the Recurring Payment Authorization functionality references.
They are unable to change the name of the school in Desktop because the import system that was built for them references the school name and would presumably break the import functionality.
| Product Area | Center Management |
| Are customers at risk of leaving Procare without this item? | No |
| Are customers going to competitors for this item? | No |
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How does this impact the customer's business?
When sending out a bulk payment auth form, parents do not see 'Kama Aina Kids' and are far less likely to actually open the email or text, thinking it is potentially malicious. If they do open it and travel to the auth form itself, there is no mention of Kama Aina and parents are not going to fill out the form as a result. |
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| Requesting Customer | Kama'Aina Kids - 10859000 |
