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Procare Solutions Internal Ideas Portal
Status In Review
Workspace Procare Desktop
Categories Enterprise Support
Created by Jesse Hartman
Created on Jul 3, 2024

Child Relationship boxes unchecking during import through LIB

Currently when child records are imported through LIB, it unchecks the child relationship boxes for 'Lives With,' 'Emergency,' and 'Pickup.'

Customer is requesting that when importing child records through LIB, child relationship data remains intact and are not unchecked when going through this process.

Dev confirmed this is not a bug and would be an enhancement request.

Product Area Center Management
Are customers at risk of leaving Procare without this item? No
Are customers going to competitors for this item? No
How does this impact the customer's business?

When importing child records through LIB, child relationship data becomes unchecked, necessitating administrators to review and update the information.

Requesting Customer Kiddie Academy - 51888000
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