Skip to Main Content
Procare Solutions Internal Ideas Portal
Workspace Procare Desktop
Categories External
Created by Shelby Hansen
Created on Jul 25, 2024

Notice on payment auth form that they may be assessed a fee

Requesting that something is added to the payment authorization form so that when parents fill it out, it lets them know that credit cards may be assessed a fee and to check with their center for more information.

Product Area Payments
Are customers at risk of leaving Procare without this item? No
Are customers going to competitors for this item? No
How does this impact the customer's business?

Hopefully increases visibility and prevents unhappy parents from reaching out to the center or doing a chargeback.

Requesting Customer Premier Early Childhood Education, 97349767
  • Attach files
  • Beth Carlin
    Reply
    |
    Nov 19, 2024

    Additional feedback from the customer
    This would be extremely helpful in payers being made aware of the fee in the moment, rather than acknowledging the fee on the registration and forgetting about the fee when filling out the payment authorization months later

  • Beth Carlin
    Reply
    |
    Nov 4, 2024

    Kama`aina Kids Preschool 10859000
    Also interested
    Specifically in terms of a Tech Fee - not surcharge