ACH is not currently being enabled as a payment option on FE, as payment posting is inconsistent. ACH Returns and refunds also cause issues when posting to Desktop.
Product Area | Payments |
Are customers at risk of leaving Procare without this item? | Yes |
Are customers going to competitors for this item? | Yes - Brightwheel |
How does this impact the customer's business?
Customers may use Cash/Check without a mobile ACH option. |