When creating the first non-Admin system supervisor there's no place to include an email. This means that when we go to sync engagement functionality the primary user's profile doesn't attach to the profile from DT leading to attendance issues. We have a process for this in Implementation but would speed up time-to-use for engagement and alleviate many attendance sync errors caused by the auto sign out function in engagement.
Product Area | Parent Engagement |
Are customers at risk of leaving Procare without this item? | No |
Are customers going to competitors for this item? | No |