Individual Kiddie Academy locations have a longstanding complaint about how the child information (tracking) DV table doesn't allow the option to see photos similar to how it does on the account information data viewer report.
Other KA locations have expressed the same frustration to Enterprise Support, and how they want an option to see child photos in data viewer specifically to create allergy and emergency lists for the children.
Product Area | Center Management |
Are customers at risk of leaving Procare without this item? | No |
Are customers going to competitors for this item? | No |
How does this impact the customer's business?
When creating allergy or emergency lists for children based on tracking, the table does not have child photos which would be very helpful for staff to identify who it is at a glance when referencing such a list. |
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Requesting Customer | KA franchisees |