Customer would like access to previously completed Recurring Payment Forms.
For example, if a Chargeback is submitted, but it was in regards to the 2nd to last card where they filled out the electronic form and not the current card where they filled out the electronic form, they would need the proof of the payer filling out the form for the 2nd to last card.
Product Area | Payments |
Are customers at risk of leaving Procare without this item? | No |
Are customers going to competitors for this item? | No |
Dev Effort Sizing | 4 |
How does this impact the customer's business?
They will be able to easily reference Procare if a payment is disputed on a previous card used by a payer |
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Requesting Customer | Kama'aina |
It would be an enormous lift in order to essentially create DocuSign inside of Procare.