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Procare Solutions Internal Ideas Portal
Status Unlikely to implement
Workspace Procare Desktop
Categories Internal Facing
Created by Beth Carlin
Created on Nov 19, 2024

Provide Archive of Print Electronic Agreement

Customer would like access to previously completed Recurring Payment Forms.

For example, if a Chargeback is submitted, but it was in regards to the 2nd to last card where they filled out the electronic form and not the current card where they filled out the electronic form, they would need the proof of the payer filling out the form for the 2nd to last card.

Product Area Payments
Are customers at risk of leaving Procare without this item? No
Are customers going to competitors for this item? No
Dev Effort Sizing 4
How does this impact the customer's business?

They will be able to easily reference Procare if a payment is disputed on a previous card used by a payer

Requesting Customer Kama'aina
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  • Admin
    Zack Marty
    Reply
    |
    Nov 20, 2024

    It would be an enormous lift in order to essentially create DocuSign inside of Procare.

    1 reply