Procare Solutions Internal Ideas Portal
Customer reported that when they run a corporate enrollment report, it shows a school named 'Sys' that has a single enrolled student named 'Sys, Sys'
Corporate Reports > Family Data > Child Enrollment > Child Enrollment Status
Customer wants this record removed as it is not an accurate reflection of their school list or enrollment.
Unable to determine where this record is coming from, as there is no 'Sys' in their school list. Screen shots for reference.
| Product Area | Center Management |
| Are customers at risk of leaving Procare without this item? | No |
| Are customers going to competitors for this item? | No |
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How does this impact the customer's business?
Makes their enrollment data wrong |
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| Requesting Customer | Never Grow Up, Inc. |
This seems basically like a bug. Going to log it as one and see if it is something we can take care of.
Here are some screenshots from the case