Procare Solutions Internal Ideas Portal
The Introducing Myprocare letter (MP01) is outdated. The branding displays the old Tucker, and the verbiage for the buttons parents are to press is incorrect. Additionally, there is no mention of viewing financial reports on MyProcare.com.
| Product Area | Parent Engagement |
| Are customers at risk of leaving Procare without this item? | Yes |
| Are customers going to competitors for this item? | Yes - Brightwheel |
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How does this impact the customer's business?
Customers may opt not to use MyProcare, which removes an avenue for easy online payments and reduces TE revenue. |
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