Procare Solutions Internal Ideas Portal
Kiddie Academy has had several franchisees approach them asking why they can't install Procare onto the newer Microsoft laptops that use ARM chips. They expect demand grow and would like their owners to have the option to use Desktop on such devices.
Their concern is that this is the direction the hardware market is going, and they would like this addressed before it becomes a pain point for their owners.
| Product Area | Center Management |
| Are customers at risk of leaving Procare without this item? | No |
| Are customers going to competitors for this item? | No |
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How does this impact the customer's business?
Customer is beginning to feel pressure from their owners about the hardware restrictions that Desktop has. |
|
| Requesting Customer | Kiddie Academy - 51888000 |
FYI:
If almost half of all Windows-based computers will have ARM chips within 5 years, this will turn into an issue for our forward looking Enterprise, MM, and SMB customers faster than we anticipate.
📊 ARM-Based Windows PC Market Share Projections
By 2026
12% Market Share: Analysts anticipate that ARM-based Windows PCs will capture approximately 12% of the market by 2026. This growth is attributed to advancements in ARM SoCs and increased support for Windows on ARM .MarketWatch
By 2028
25% Market Share: Counterpoint Research projects that ARM-based PCs will nearly double their market share from 14% to 25% by 2027, with continued growth into 2028 .
By 2030
40% Market Share: TechInsights forecasts that ARM architecture will account for over 40% of the laptop processor market by 2029, with continued growth into 2030 .longportapp.com
🔍 Factors Influencing ARM Adoption in Windows PCs
Microsoft's Commitment: Microsoft has invested significantly in developer tools to support ARM-based Windows PCs, aiming to enhance compatibility and performance .Reuters
OEM Participation: Major PC manufacturers, including Dell and Asus, are developing ARM-based Windows PCs, expanding the availability of such devices .
Performance Enhancements: New ARM SoCs, such as Qualcomm's Snapdragon X Elite, offer improved performance and efficiency, making ARM-based PCs more competitive .Tom's Hardware+2The Register+2Tom's Hardware+2
In summary, while ARM-based Windows PCs currently represent a smaller segment of the market, projections indicate significant growth by 2030, driven by strategic investments and technological advancements.
Supporting ARM chips would be a massive undertaking that would take more than a year if we started today. It's like trying to use a Vespa engine to drive a tank. ARM chips are primarily used for mobile devices.
Getting the SPIKE for this into the next sprint. We have talked in circles about it, but we need to have someone sit down and figure out what needs to be done. https://procare.atlassian.net/browse/PCS-6501
Still getting information on this one, but this is obviously something we will need to deal with to note hemorrhage customers, especially as those chips become more common.