Kiddie Academy has had several franchisees approach them asking why they can't install Procare onto the newer Microsoft laptops that use ARM chips. They expect demand grow and would like their owners to have the option to use Desktop on such devices.
Their concern is that this is the direction the hardware market is going, and they would like this addressed before it becomes a pain point for their owners.
Product Area | Center Management |
Are customers at risk of leaving Procare without this item? | No |
Are customers going to competitors for this item? | No |
How does this impact the customer's business?
Customer is beginning to feel pressure from their owners about the hardware restrictions that Desktop has. |
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Requesting Customer | Kiddie Academy - 51888000 |