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Status Shipped
Workspace Procare Desktop
Categories Enterprise Support
Created by Elliott Tarrant
Created on Sep 8, 2022

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Adjust Royalty Report to only calculate royalties off of payments made

The current royalty report for KRK calculates royalties off of Payments subtracted by Credits and other charges. Customer only wants the royalties to be calculated off of payments made. See attachment for the current report they run.

KRK_Royalty rep...
KRK_Royalty report.pdf
 KRK_Royalty report.pdf
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KRK_Royalty report.pdf
Product Area Center Management
Are customers at risk of leaving Procare without this item? Yes
Are customers going to competitors for this item? Yes - Other
How does this impact the customer's business?

Customer wants to collect royalties off of payments only instead of payments minus credit and discounts. Customer feels that they have been losing revenue based on the report not calculating correctly. Adjusting the report will ensure the customer is collecting Royalties how they need to.
Requesting Customer Kids R Kids - BAM :13554000
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