Procare Solutions Internal Ideas Portal
The Tuition Express Authorization Form that some centers use to gather CC information from parents does not have a field for the CVV. The new hpp_profile update in Desktop now requires the CVV for stored cards, so centers are not able to get the necessary CC information with the current form.
| Product Area | Payments |
| Are customers at risk of leaving Procare without this item? | No |
| Are customers going to competitors for this item? | No |
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How does this impact the customer's business?
Not having a CVV field on the Tuition Express Authorization Form means customers have to spend extra time communicating with parents to get this information. |
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| Requesting Customer | St. Andrew UMC Childrens Weekday Program, BAM 74240820 |
I don't know if we need to actually collect this.