IKS currently matches children via UUID, which works in Procare Online but is invisible in Desktop. Exposing this ID in Desktop would assist greatly for data reconciliation.
Product Area | Partnerships |
Are customers at risk of leaving Procare without this item? | No |
Are customers going to competitors for this item? | No |
How does this impact the customer's business?
While UUIDs for child objects are returned via the API, they are not visible or easily accessible in Procare Desktop, making reconciliation and troubleshooting difficult for clients. |
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Requesting Customer | IKS on behalf of CDS & Endeavor |