Customer uses child last names as the convention for Account Key, and would like there to be an option in the myprocare setup wizard to allow for that.
Currently the only options are based on payer last name or last name + first initial
Product Area | Center Management |
Are customers at risk of leaving Procare without this item? | No |
Are customers going to competitors for this item? | No |
How does this impact the customer's business?
Customer has to manually change the name of each account they import through myprocare to align with their internal naming convention. |
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Requesting Customer | Endeavor Schools - 95003907 |