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Procare Solutions Internal Ideas Portal
Workspace Procare Desktop
Categories Enterprise Support
Created by Jesse Hartman
Created on Jul 31, 2025

Myprocare account import naming format

Customer uses child last names as the convention for Account Key, and would like there to be an option in the myprocare setup wizard to allow for that.

Currently the only options are based on payer last name or last name + first initial

Product Area Center Management
Are customers at risk of leaving Procare without this item? No
Are customers going to competitors for this item? No
How does this impact the customer's business?

Customer has to manually change the name of each account they import through myprocare to align with their internal naming convention.

Requesting Customer Endeavor Schools - 95003907
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