Procare Solutions Internal Ideas Portal
One of the many pain points for the attendance tracker, is the center accidentally clicking new registration under the child's name. The parents will then try and register using that number and then it won't work and they have to call in to support.
If there was an option, to uncheck allowing children to register themselves as a pickup, then the center wouldn't give out the wrong registration number
The suggestion is to create a box in Region / Schools and the default option being unchecked, so there is no option to register under the children record. Then check th box if the center would like to have the child check themselves in and out, which would pertain to children who are a bit older like 9 or 10 years old who still have to go to the center but are able to check themselves in
See screen shot
The new option would have no options to register, and the other image is the way it currently displays
| Product Area | Center Management |
| Are customers at risk of leaving Procare without this item? | No |
| Are customers going to competitors for this item? | No |
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How does this impact the customer's business?
The customer can't have a child be checked in, as they have given out the wrong registration number and this can affect their attendance, and if they bill based on attendance this can also have issues as well |
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