Procare Solutions Internal Ideas Portal
Since the migration to TransIT, the Declined Payment email notifications are no longer being sent. These notifications were an important tool for users, serving as an early warning system for bounced payments.
Restoring this feature would help centers stay proactive in managing payment issues and improve overall visibility into their transactions.
| Product Area | Center Management |
| Are customers at risk of leaving Procare without this item? | No |
| Are customers going to competitors for this item? | No |
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How does this impact the customer's business?
Declined payment notifications are an important function of customer's billing operations. They should not have to continuously run the Declines reports to see this information. |
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| Requesting Customer | The Nest |
