Procare Solutions Internal Ideas Portal
Customer would like the process for posting Decline to be clearly called out or highlighted in red as we do with other notifications with Procare Desktop and Tuition Express.
Currently, the stage to process declines so that they post to the ledger blends into the overall process for processing Tuition Express. The customer would appreciate it if we could do something such as highlight this section in red so that the user is completely aware of when they pare processing declines.
| Product Area | Payments |
| Are customers at risk of leaving Procare without this item? | No |
| Are customers going to competitors for this item? | No |
|
How does this impact the customer's business?
Users skim through the process as they would with a generic terms of service agreement, not realizing they are processing declines. |
|
| Requesting Customer | Little Sprouts - 67536000 |
