There are times that customer post payments without using the Payment Reconcile tool
When they are directed by support or development to use the tool, they are left viewing all unposted payments
They would like a way to remove payments they have manually posted from the view provided in the Payment reconcile tool
Product Area | Payments |
Are customers at risk of leaving Procare without this item? | No |
Are customers going to competitors for this item? | No |
How does this impact the customer's business?
This makes the customer increasingly less likely to use the Payment reconcile tool |
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Requesting Customer | A Child's Place - 95707000 |