Users are confused by which action a checkbox takes, whether it Disables or Enables a report feature in System Configuration > Program Customization modals.
| Product Area | Center Management |
| Are customers at risk of leaving Procare without this item? | No |
| Are customers going to competitors for this item? | No |
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How does this impact the customer's business?
Customers and support are confused about whether checking the box makes the report active or disabled. |
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