Customers have been asking for the corporate Historica Fee Summary report to be rebuilt for TE, citing that it was the only TE report that provided a summary list of centers with their totals in fees, followed by a per-location breakdown of the details.
The same information can be accessed via the Merchant Statement, but requires a lot of effort to sift through the report to get the same numbers.
| Product Area | Center Management |
| Are customers at risk of leaving Procare without this item? | No |
| Are customers going to competitors for this item? | No |
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How does this impact the customer's business?
Lack of this report post-TE integration has forced customers to wade through merchant statements to get the information that was previously available and cleanly presented in a summary list. |
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| Requesting Customer | Minnieland - 10055000, TCLC - 14841000 |