Procare Solutions Internal Ideas Portal
Customer at this center wants proxy awareness and would help significantly. He is saying releases affect his computer and needs to re-setup his firewall rules every time. His other suggestion was for the release process let customer know in advance, so they know ahead of time. Customer also not happy with lack of captcha for password.
| Product Area | Center Management |
| Are customers at risk of leaving Procare without this item? | Yes |
| Are customers going to competitors for this item? | No |
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How does this impact the customer's business?
Without proxy awareness he is stating that he has to re setup his firewalls frequently especially with updates. |
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| Requesting Customer | Jim Elkins bam 24464101 |
Proxy awareness for Desktop would be a significant shift and would require security review, not likely in the near future. We do provide notifications of upcoming releases and we're working to improve those processes.