Procare Solutions Internal Ideas Portal
DT centers are only able to sync profile photos the first time a staff/student/pickup person is added to Procare. Center is not able to make changes or update them over time and would like to either have updated photos in desktop change Family Engagement, or have the option to edit photos on Family Engagement again.
| Product Area | Parent Engagement |
| Are customers at risk of leaving Procare without this item? | Yes |
| Are customers going to competitors for this item? | Yes - Brightwheel |
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How does this impact the customer's business?
Unable to verify sign in people by photo due to being unable to consistently sync photo to family Engagement |
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| Requesting Customer | Slippery Rock Univ/SGA Child Care, Lisa Ringer, 259-524-2421 |
This sounds like a bug to me, I let Owen know he should escalate this through the appropriate channels for a bug