Procare Solutions Internal Ideas Portal
Customer is not currently using TE - they did in the past, but went away from it because they found more competitive rates elsewhere and were concerned about the lack of security. They've recently heard that our rates have become more competetive and are willing to look at TE again, but they're still concerned about the security.
| Product Area | Payments |
| Are customers at risk of leaving Procare without this item? | Yes |
| Are customers going to competitors for this item? | Yes - Other |
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How does this impact the customer's business?
Customer is using a third party payment processor instead of being able to use our integrated payment system. |
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| Requesting Customer | Children of America |
What specific security concerns did they have? We would want a specific issue to address and our application security currently meets a high level of standards.