Procare Solutions Internal Ideas Portal
MyProcare Import Screen (both New and Re-Registration) display the submission date/time in GMT rather than local time. It used to be local and was switched and customers are complaining and confused with the change.
| Product Area | Parent Engagement |
| Are customers at risk of leaving Procare without this item? | No |
| Are customers going to competitors for this item? | No |
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How does this impact the customer's business?
Causes staff confusion when a customer says they sent in a submission at a specific date/time but center is not able to locate their submission. |
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| Requesting Customer | Multiple Customers have expressed confusion with change |
