Customer reported a need to have more information on an existing Standard Report inside of Desktop.
Report: Employee Data > Time Card > Employee Time Card Approval
In the right hand side of the report are three columns under a 'Time Card Approval' header. They would like to see the initials of the approving person as a 4th column on this report. To the right of the 'Time' column would make sense if space can be made to accommodate this.
Product Area | Center Management |
Are customers at risk of leaving Procare without this item? | No |
Are customers going to competitors for this item? | No |
How does this impact the customer's business?
Customer would like more detail be made available to them in the timecard approval process for better recordkeeping and oversight |
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Requesting Customer | Big Blue Marble Academy - 37114810 |
The customer clarified and stated that this request is basically meant as a way they could more effectively defend against lawsuits where present or former employees claim that the customer changed their times without approval. This would give them documentation to show outside agencies that are not familiar with Procare that the employee in fact approved the times. The time card audit report is a good report to help with these situations, but they are specifically looking for a way to show a clear record of employee approval.
Currently they are printing the report and having employees sign off on it as a hard copy as a workaround to make sure that their bases are covered.
I don't think this is actually needed currently. The only approval process we have is for employees to approve their own timecards, so there would not be different users approving.
Are they asking for an enhancement to let staff approve timecard entries and display that?