User's would like the ability to see parent photos on Family Engagement to improve security as not every staff knows every parent's face. Currently parent's are able to update this information, but very rarely do and center staff do not have the ability to edit these fields due to Engagement Functionality restrictions
Product Area | Parent Engagement |
Are customers at risk of leaving Procare without this item? | Yes |
Are customers going to competitors for this item? | Yes - Other |
How does this impact the customer's business?
Reduces center security as staff are not able to confirm the identity of parents when they arrive to pickup students through out the day. |
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Requesting Customer | Clare Klitenic, Montessori School of Ft Myers, 947-763-1974 |