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Procare Solutions Internal Ideas Portal
Created by Guest
Created on Apr 24, 2024

Void Reason Requirement

In the February 2024 release notes, when voiding a transaction, a void reason is now required. It needs to be removed or the ability to select whether or not a site wants to use this function should be added or the ability to add a preset reason to all voids that can be changed if it needs to be. We have a late pickup formula for students who don't get clocked out of procare so it tends to generate a lot of entries. It takes entirely too much time to void these transactions now that this requirement has been added. We only have 2 people that are authorized to void transactions and there is generally one reason that it was voided and that's because they forgot to clock the student out. We already know this, we don't need to type this in every time we need to void a transaction.

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