Multi-Language support

Many of our families do not speak English. We would like enrollment information (MyProcare) to be available in more than one language.

I was told this is not possible at this time:

From: Taylor Swaney <support@procaresoftware.com>
Sent: Wednesday, September 17, 2025 9:20 AM
To: Rebecca Compton <RCompton@drdaycare.com>
Subject: RE: MyProcare question [ ref:!00D1I01UcnZ.!500Uy0cjHa4:ref ]

Hello,

At this time, our software only supports English for the MyProcare registration questions. It recognizes some characters, but any accented letters for example may show as question marks in the questionnaires. The parents are unable to choose the language they would like as well, and the questions will appear in English.

I understand that many families may not know English very well, and we highly recommend submitting feedback on this through our Suggestion Form.

Thank you,

Taylor
Customer Support Specialist
Procare Support: 800.964.1729
Tuition Express: 888-419-5033
support@procaresoftware.com
https://www.procaresupport.com/