Fix the system.

Integration with Tuition express has been riddled with issues from fathom charges to no charges on accounts as well as charging the non-preferred card on file. When customer support is contacted the hold time is 1-2 hours. Totally unacceptable. Sending customer statements is unavailable due to error messages. Whatever was done to "upgrade or improve" has failed miserably. If these issues are not resolved soon, we will be searching for a replacement system.