When filling out the question options under 'Registration Setup', there are many fields that secretly speak to each other. Certain fields must be set a specific way in order for them to work properly. There is no overview/guide as to what these special settings are. In most cases, an error message is received and a parent cant complete registration and clients (and implementation) dont know how to fix it. We see this most commonly with the medical/immunization fields. It would be very helpful if there was a guide to understand the settings that work together so we understand which ones need to be Hide/Display/Required in order to avoid error messages.
Product Area | Center Management |
Are customers at risk of leaving Procare without this item? | No |
Are customers going to competitors for this item? | No |
Requesting Customer | Discover After School; many previous clients have had this issue as well |