Procare Solutions Internal Ideas Portal
Clients are in need of an email template that can be established anytime a child is moved to a waitlist (outside of leads), whether it be after a certain capacity is reached or if the room is on a Waitlist from the beginning. This has been an obstacle in the past because it's not clear to parents at time of registration that they’re on a Waitlist.
| Product Area | Center Management |
| Are customers at risk of leaving Procare without this item? | No |
| Are customers going to competitors for this item? | No |
| Requesting Customer | Youth Link Southern Indiana - BAM 23279139 |
This has often been a complaint by clients who heavily rely on Waitlists. Specifically Durham Public Schools, Scholars Unlimited, Hemet, Youthlink of Southern Indiana, Charleston County School District. It was also a big issue for a client who left (Kids After Hours).